Terms and Conditions
Payments
Cornflower Corner will only accept payment via PayPal (balance or credit/debit card funded) in Pounds Sterling (£ GBP).
Communications
Cornflower Corner will aim to inform the customer throughout the purchasing procedure e.g. when orders have been dispatched. Please check our Facebook page and website for general updates.
Delivery
Prices shown include UK delivery via Royal Mail. Customers outside the UK will be informed of additional postage charges on their invoice. We aim to dispatch within 3 days (but often this will be sooner). All deliveries will be made via Royal Mail Special Delivery within the UK and by and equivalent postal service in the destination country. A signature will be required on receipt of your delivery. Cornflower Corner cannot be held responsible for customs and tax charges incurred upon entry to the destination country.
Returns
If you have any problems with your product – please do not hesitate to contact us. I hope we can resolve any issues which may arise.
A full refund will be offered if the product is faulty, not as described or does not do what it is supposed to. Please contact us as soon as you can and return the item within 28 days. Items should be returned in their original packaging in ‘as-new’ condition. You must obtain a ‘proof of posting’ certificate from the Post Office when returning an item. Cornflower Corner cannot be held responsible for the loss of an item in the post.
Cornflower Corner will only accept returns from the original purchaser.
Cancellations
Customers have the right to cancel their order within 14 days of receiving a product. A full refund or exchange will be given within 14 days of the item being received by Cornflower Corner. Postage costs (those incurred by returning the item or in the original sale) will not be refunded to the customer. Items should be returned in their original packaging in ‘as-new’ condition. You must obtain a ‘proof of posting’ certificate from the Post Office when returning an item. Cornflower Corner cannot be held responsible for the loss of an item in the post.
Cornflower Corner will only accept cancellations from the original purchaser.
Data Protection
All information received from the customer (contact information, Paypal, order details etc) will remain confidential. Information will be held by Cornflower Corner in compliance with the Data Protection Act. You have a right to see the data we hold about you. No information will be passed to third parties.
Safety
Information about how to carry a child in a sling is included with each sling. Please make yourself familiar with this information and follow all instructions carefully. Please take a common sense approach to babywearing – do not lift or carry a child if you are unsure of techniques. Babywearing should be comfortable at all times for both adult and child. Do not place yourself or your child in dangerous circumstances (please don’t ride a bike, drive a car, rock climb etc) while using a sling. TICKS information is available here to give you an overview of safe techniques. Please contact a qualified babywearing consultant or Sling Guide for further guidance. Please check over the sling each time you use it for any signs of wear or damage which may threaten the integrity of the sling.
Please contact Cornflower Corner if you are unsure where to turn for advice
Cookies
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